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We need the address where to send the SIM card. This despatch will be made by Courier
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Sim card shipping has no cost. (*1)
This is delivered within the following 7 working days from the date of purchase.
Please confirm time of day for the delivery.
This must be received by the holder, who must show his/her ID at the time of delivery.
In case you cannot receive it personally, you may leave someone to be responsible, always in writing and with ID copy of the owner of the sim card.
(* 1) Important: If you cannot make it on the agreed delivery time, customers living in Madrid should pick the sim card al the point of sale of Orbitel located at C / Nez de Balboa 35.
If the person is not resident in Madrid, you should contact our customer service 901 020 840 to arrange a new delivery. Depending on the case, charges may apply in the second delivery.